Unlike some secretarial and transcription services that charge by the page, line, word or audio hour, my rates are charged at a very competitive hourly rate with the clock stopping for interruptions and breaks. 

• Many secretarial/transcription sites include charts and graphs depicting industry standards. Their fees are based on an average typist that types between 70-75 wpm -- penalizing you in both time and money if they type slower, or penalizing themselves if the hard copy or dictation is next to impossible to read or hear.   

The principle behind my fees is very basic and it all comes down to LEGIBILITY and AUDIBILITY -- how clean and easy-to-read is the hard copy/marked-up revisions and the clarity of the tape dictation/transcription? Illegible handwriting and muffled, hard-to-hear, skipping audio takes longer, while clear and easy-to-read handwriting and clear audio takes less time. 

The clarity of the audio, as well as the appearance of the hard copy determines the length of time it takes to transcribe -- good quality equals less time and poor quality equals more time. Please call for my rates and an estimate of the time it will take me to complete. 

• Many services offer only a machine spell check and tell you that it is your responsibility to proof for accuracy. 
• My completed documents are sent to you as "finals." All documents/files are proofread word-for-word against the original audio/video or handwritten original. 
• I pride myself in giving you a product that is (at a minimum) 98.5% accurate. I would like nothing better than to guarantee 100% accuracy, however, if I cannot make out exactly what was said, I refuse to second guess and type something that "sounds like" or "might be" what was said -- because of poor speech, heavy accent, or a poorly recorded audio. Unclear audio will be typed as [INAUDIBLE]. 

I certify all transcripts stating that they are true, complete and correct to be best of my knowledge, ability and belief against the original audio/video and have not been altered in any way. The entire audio/video must be transcribed--I am unable to transcribe "just a portion" that you need.

Your work is performed by the same person each and every time -- ME. 

There are many reasons to outsource your transcription needs. By outsourcing, you don't pay employee benefits, sick days, vacation time, employee idleness, workers' comp, retirement benefits, matching taxes, equipment costs and other overhead. Pay only for what you need, when you need it! 

I use my own state-of-the-art equipment and supplies, and I furnish you with a W-9 and pay my own self-employment taxes. In fact, I'm actually a business tax "write-off" for you.

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PAYMENT POLICY
Until a working relationship has been developed, payment for transcription work is due and payable upon completion of the work. 

Throughout the project, you will be kept abreast of the status of the job, problems encountered, and the time and cost (up to that point). 

Once I begin working on your project, I will be able to give you a pretty accurate *estimate* of the time and cost. 

I do my best to transcribe every file, but if the quality of an audio file is so poor that it simply can't be heard, or I can't decipher poor handwriting, you will be assessed a *poor tape/file* fee of $10.00.